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General sales conditions webshop

1. The present General Terms and Conditions of Distance Selling ("AVVA") apply to any online order for products and services on the website .
The Customer must always read and accept the GTC before placing an order. Every online order will be regarded as an explicit and unconditional acceptance of the AVVA of All4dogsvzw.
These delivery and payment conditions apply to all orders. When you place an order, you agree to the AVVA of All4dogsvzw

2. Price
All prices are stated in euros, including 21% VAT, excluding shipping costs.

The prices shown on do not include transport costs, packaging costs (delivery) or other additional optional services. These costs depend on the size and characteristics of each specific order and cannot be determined in advance; the transport costs vary according to the size and weight of the order. In the course of the order process, you will receive an overview of the total price of products and the final total packaging, transport and delivery costs, as well as the costs of any additional costs for the confirmation of the purchase and the payment of the order on the overview screen. services.

All4dogsvzw reserves the right to apply the correct price or to cancel an order unilaterally if it appears that the indicated price and / or description of the product or products and associated options are incorrectly stated on the website as a result of a technical malfunction. or human error

3. Pay
After your order you will receive an order confirmation by e-mail with an overview of the ordered items.

When purchasing on the website www.all4dogsvzw;com you can pay in various ways:

  • if you have the articles delivered "at home": payment for delivery via Mastercard or bank transfer, .
    If you decide to pay by traditional
    bank transfer to our account BE93 3631 4951 8567 , the articles will be reserved for you for ten (10) days, pending the actual debit of the payment. If we have not received the payment within the aforementioned period, All4dogsvzw can decide to cancel the order at its own discretion and without costs. You will then be informed of this as soon as possible.

  • if you come to collect the goods, he All4dogsvzw: payment for delivery via Bancontact or Cash

If you do not pay within this term, All4dogsvzw is released from any obligation towards the Customer and can cancel the order on its own initiative at no cost to the Customer.

Unless proven otherwise, the computer registers of All4dogsvzw constitute proof of all transactions between All4dogs and the Customer. The fact that you provide the number of your debit or credit card and that you confirm the order definitively constitutes proof that you agree to this order and to these GTC. This confirmation is equivalent to signing.

For orders and specially made products, a delivery period is agreed upon in consultation.  

4. Send
The shipping costs can change depending on weight and shipping address (Country)

Delivery is made by an external partner, who acts as a courier service.
Unless otherwise agreed or expressly provided otherwise, the goods will be delivered to the Customer's place of residence within 10 days of receipt of the order and payment.
Any visible damage and/or qualitative shortcoming of an article or other shortcoming in the delivery must be reported immediately by the Customer to All4dogsvzw
The risk of loss or damage passes to the Customer as soon as he (or a third party designated by him, who is not the carrier) has taken physical possession of the goods.

5. Cancellation
You have the option to cancel the order within 24 hours after placing an order,

6. Right of withdrawal

The provisions of this article only apply to Customers who purchase items online from All4dogsvzw in their capacity as consumers
If the right of withdrawal applies:

The Customer has the right to withdraw from the agreement within a period of 14 calendar days without stating reasons.

The withdrawal period expires 14 calendar days after the day for sales contracts (including contracts involving both goods and services): "on which the Customer or a third party designated by the Customer, who is not the carrier, takes physical possession of the good.";

In order to exercise the right of withdrawal, the Customer must inform All4dogsvzw of his decision to withdraw from the agreement by means of an unambiguous statement (eg in writing by post, fax or e-mail).

In order to comply with the withdrawal period, the Customer must send his communication regarding his exercise of the right of withdrawal before the withdrawal period has expired.

The Customer must return or hand over the goods to All4dogsvzw without delay, but in any case no later than 14 calendar days after the day on which he communicated his decision to withdraw from the agreement to All4dogsvzw.
The Customer is on time if he returns the goods before the period of 14 calendar days has expired.

The direct costs of returning the goods shall be borne by the Customer.

If the returned product is in any way diminished in value, All4dogsvzw reserves the right to hold the Customer liable and claim compensation for any loss in value of the goods resulting from the use of the goods by the Customer that goes beyond what is necessary to establish the nature, characteristics and functioning of the goods.

If the Customer withdraws from the agreement, All4dogsvzw will refund all payments received from the Customer up to that time, including the standard delivery costs, to the Customer within a maximum of 14 calendar days after All4dogsvzw has been informed of the Customer's decision to cancel the agreement. revoke. In the case of sales agreements, All4dogsvzw can withhold reimbursement until it has received all the goods back, or until the Customer has demonstrated that he has returned the goods, whichever comes first.

The Customer cannot exercise the right of withdrawal for:

  • for the products specially made for you

7. Liability
All4dogs is never liable for (technical) advice provided by it, printing and typing errors on the website, technical data provided by suppliers or producers and unforeseeable and reasonably unverifiable poor quality of the products.

8. Disputes
Belgian law applies to these General Terms and Conditions. Disputes are resolved in mutual consultation as much as possible.

9. Right of amendment All4dogs reserves the right to change the general terms and conditions and the content of its website in the interim. Nothing from this website may be copied, stored and/or distributed without written permission from All4dogs.

10. Personal data
Your personal data is stored in the customer system of All4dogs to process the order and is not provided to third parties. In addition, All4dogs uses your data for sending mailings. We apply the regulations here according to the law on privacy.

11. Conditions on our products
Our products have their own label All4dogs and may not be resold by third parties, sizes must be measured carefully, we take no responsibility for incorrect sizes, some fabrics must be treated with care (decorative ribbon and brocade can be damaged by scratching the dog )

update 20/05/2021

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